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GPSR manufacturer information: what belongs in an online product offer?

Manufacturer information is one of the clearest checks in Article 19 GPSR. Yet many stores only show a brand, supplier name or generic contact form. For traceability, those are not always equivalent.

What Article 19 lists

The online offer should show the manufacturer’s name, registered trade name or registered trade mark plus the postal and electronic address where the manufacturer can be contacted. If the manufacturer is not established in the EU, the responsible person in the Union must also be identified.

Manufacturer is not always the supplier

The party that invoices you or ships the parcel may not be the manufacturer. Verify source data, packaging, documentation and contracts before labelling a supplier as the manufacturer.

With private label products, your own business can in some circumstances be treated as the manufacturer when the product is marketed under your name or trade mark.

Postal and electronic address

Article 19 refers to both. A generic contact form should not automatically be treated as a substitute for every requested detail. Keep the data concrete, current and linked to the product.

  • Name/trade name/mark.
  • Postal address.
  • Electronic contact address.

Manufacturer outside the EU

Where the manufacturer is not established in the EU, the online offer should also identify the responsible person in the Union with name, postal address and electronic address. Verify that the person actually belongs to the specific product.

Avoid catalogue data drift

Store manufacturer details in structured product fields instead of repeatedly typing free text. That makes large catalogues easier to maintain consistently and audit automatically.

FAQ

Is a brand name enough as manufacturer information?

Not necessarily. Article 19 refers not only to the name/trade name/mark but also postal and electronic contact details.

Can I list my supplier as the manufacturer?

Only if that party is actually the manufacturer. Supplier, distributor and manufacturer can be different entities.

Why does Merqivio check both addresses?

Because Article 19 explicitly refers to both postal and electronic addresses for the manufacturer and, where applicable, the responsible person.

Official GPSR text on EUR-Lex
Source: Regulation (EU) 2023/988, consolidated text. This page provides general information and is not legal advice.

Check how GPSR information appears on your product pages

The free Quick Scan samples up to 10 products. A paid full report starts a separate catalogue scan of all publicly discoverable product pages within the scan limit.

EU LAW UPDATE · 21-08-2026

Our scanners follow current EU rules

Merqivio maintains its scan criteria as EU legislation changes. On 21 August 2026 the checks below were revalidated against the official texts.

PPWR: packaging and PFAS

Regulation (EU) 2025/40 (PPWR) applies from 12 August 2026. PFAS concentration limits now apply to food-contact packaging. The GPSR/Product Safety Scan therefore flags relevant food and food-contact products for packaging-compliance and traceability review. Merqivio does not automatically fail a page merely because a PFAS test result is not publicly displayed.

EUR-Lex · Regulation (EU) 2025/40

Why this matters

Failure to comply with applicable EU consumer, product-safety and market rules can lead to enforcement, corrective measures, sales restrictions and — depending on the rule and national enforcement — financial penalties. A Merqivio scan is an automated risk assessment, not legal advice.