MERQIVIO EUROPEAN WEBSHOP HEALTH STUDY 2026

How EU-ready is the average webshop?

Merqivio studied 100 publicly accessible webshops: 50 large retailers and 50 smaller/local shops in the Netherlands, Belgium, Germany and France.

What the pilot showed

At least 16%

8 of 50 large retailers had at least one explicitly confirmed issue signal in the areas studied. Accessibility/EAA was the strongest confirmed area.

At least 12%

6 of 50 small/local shops showed a strong GPSR product-information visibility signal on a sampled product offer. This is deliberately stated as a lower bound.

Important: 16% and 12% are lower bounds, not evidence that the remainder is fully compliant.

How we studied the shops

We examined 100 publicly accessible webshops in the Netherlands, Belgium, Germany and France: 50 large/established retailers and 50 smaller/local independent shops. Only public information was used. A missing search result never automatically counted as a failure; uncertainty remained unresolved.

How we validated findings

Negative findings were rechecked and, where possible, based on public statements from the retailer itself or full product pages. Not measurable did not mean wrong. Exceptions and sector-specific rules were not forced into a failure score.

Verifiable public examples

Boulanger

Public accessibility statement: 54.79% RGAA 4.1.2, partially compliant (09-03-2026).

Source →
Cdiscount

Public accessibility statement: 36.23% RGAA 4.1, non-compliant.

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Zalando

Public statement updated 05-06-2026: an external audit in May 2026 found the website partially in line with WCAG 2.2 AA / EN 301 549.

Source →

What does this mean for a webshop owner?

A webshop can look professional and still carry product-level, accessibility or information-consistency risks. Possible consequences include remediation costs, consumer complaints, product-safety or traceability issues, regulatory action and problems with advertising or sales platforms when their requirements are not met.

We studied 100 webshops. Now check yours.

Start with a free Merqivio Webshop Check. No admin password required.

Scan my webshop free

Merqivio performs an automated risk and information check; it is not a legal certificate or legal advice.